Returns & Exchanges

At Collin Street Bakery, we take great pride in the quality of our world-famous baked goods and want you to be completely satisfied with your purchase. If your order does not meet our high standards for freshness or quality, please contact us within 30 days for a replacement or refund.

Return Process

• 1.
  Contact Customer Service

  Reach out to our friendly support team via phone or email to report any issues with your order or delivery.

• 2.
  Provide Order Details

  Share your order number and any relevant photos of the product or packaging to help us process your request quickly.

• 3.
  Verification Process

  Our team will review your information to determine the best solution, whether it is a full refund or a fresh replacement.

• 4.
  Resolution Delivery

  Once approved, we will immediately initiate your refund to the original payment method or ship your replacement bakery items.